At Arah19, we maintain a strict No-Cash-Refund and No-Store-Voucher policy. We strictly offer direct Product Exchanges if you receive a faulty, damaged, or incomplete item.
Simple 3-Step Exchange Process:
Inform Us on WhatsApp: If your item is damaged or faulty, contact us via WhatsApp within 14 days of delivery.
Share Proof: Send us your Order ID along with a clear photo or short video of the defect.
Get Your Replacement: Once verified, we will arrange a fresh exchange article for you right away.
Need to Exchange an Item?
Click the button below to message our support team directly on WhatsApp. We are here to help you!